Privacy Policy

When you place an order or contact us, we may collect information such as:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment-related information
• Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to process your order and provide our services.

We may use your information to:

• Process and fulfil your orders
• Arrange delivery of your products
• Contact you regarding your order
• Provide customer support
• Process refunds or replacements
• Send important order-related updates
• Improve our products, services, and website
• Prevent fraudulent or unauthorized transactions

Payments made through our website may be processed by third-party payment service providers.

We do not directly store or have access to your complete debit card, credit card, UPI, or banking credentials.

Payment information is handled according to the privacy and security policies of the respective payment service provider.

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as:

• Shipping and delivery partners
• Payment service providers
• Website or technology service providers

Such information is shared only when necessary to provide our services, process your order, or operate our website.

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services.

You may be able to manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Our website may contain links to third-party websites, payment services, or other platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

You may contact us to:

• Ask about the personal information we hold about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Request deletion of information where applicable and subject to legal or business requirements

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updated version will be published on this page with the revised date.

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Email: thulirayanam@gmail.com
WhatsApp: +91 93631 72912

Thank you for trusting Thulirayanam. ❤️